Management company and BOD: What do they do?

Jeanne Drexler, our office manager and supervisor extraordinaire, has prepared the following chart to highlight just what it is we do, in cooperation with a community's Board of Directors. We hope you find it insightful!

Greenway Realty Management
• Write and mail letters to tenants and owners at Board’s direction
• Get Board approval on non-emergency maintenance work orders over an established threshold. This can cause a slight lag time in processing some requests.
• Advise Board of Directors & facilitate their requests
• Provide transparency with Board, owners/residents, and Management Company
• Prepare monthly financials and make them readily available at owners’ request
• Write checks, balance financials , handle money on behalf of the Association
• Act as a liaison between the Board of Directors and homeowners
• Provide quotes for contract renewals and negotiates on behalf of Association
• Submit yearly budgets for approval
• Property Managers report property visit notes to Board on a weekly basis
• Provide Board with individual account status and dues updates
• Work with Association’s attorney on collections and proceedings
• Hired by Board of Directors through an interview process
• Has no vote and cannot facilitate any action without the majority approval of the Board of Directors. Contracted to facilitate directives from the Board


Association Board of Directors
• Enforces Rules & Regulations through various correspondence, violation letters, fines, etc
• Approves maintenance work orders over threshold
• Directs management company on all issues and concerns relating to their Association
• Reviews and approves all financials on a monthly basis
• Does not hold or handle Association money
• Approves all contracts (i.e. landscaping, insurance, preventative maintenance, exterminating, etc)
• Approves and amends yearly budgets
• Approves/declines dues increases
• Votes on and approves which homeowners get turned over to an attorney for collections, on proceeding with foreclosures, and payment arrangements
• Members are elected by the owners at the Annual meeting
• Makes final decision on all matters